Mandarin Oriental promises a 'new benchmark in hospitality' in Switzerland

By Lauren Heath-Jones


By Lauren Heath-Jones

03 October 2022

The Mandarin Oriental Hotel Group has opened a highly-anticipated new property in Switzerland.  

Mandarin Oriental Palace, Luzern, overlooks Lake Lucerne and is housed inside a Belle Epoque landmark built by entrepreneur Franz Josef Butcher in 1906.

The property has undergone an extensive renovation led by local architecture firm Iwan Bühler Architekten and London-based interior designs Jestico + Whiles. The companies have delivered a contemporary design that preserves the property’s rich heritage while paying tribute to both the beautiful Swiss landscape and Bucher’s original vision for the property. 

The hotel’s facilities are completed by four dining venues and a spa.

Exterior shot of terrace at Mandarin Oriental Palace Luzern
The property stands on the banks of Lake Lucerne and is housed inside a Belle Epoque landmark dating back to 1906

Spa Bellefontaine

A cornerstone of the hotel’s offering, the spa has been described as a ‘serene and rejuvenating sanctuary’. 

It offers several treatment rooms and relaxation spaces, as well as a range of thermal experiences, including a steam bath, sauna and experience showers, and a 24-hour Fitness Salon complete with state-of-the-art equipment from Life Fitness.  

The spa menu features exclusive and tailored rituals from high-end Swiss skincare brand Bellefontaine. 

Bellefontaine’s Edelgen complex

Available treatments include the Bespoke 360° Discovery treatment, which begins with a skin analysis before a therapist selects targeted products to leave the skin fresh and glowing and the Anti-Ageing Cellular Treatment with precious edelweiss stem cells, which uses energising and detoxifying massage techniques to reshape and rejuvenate the face, neck and décolleté. 

Other experiences include the Bellefontaine Instant Glow Facial, the Oxytherapy Treatment by Bellefontaine and the Signature Luzern Palace treatment. 

The treatments are powered by the brand’s signature Edelgen complex, which features extract of edelweiss, a mountain flower native to Switzerland. It is designed to boost collagen, block the release of free radicals, reduce the appearance of ageing, strengthen the skin’s barrier and stimulate its defence system. 

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Described as a ‘new benchmark in the finest Swiss hospitality’, the hotel offers 136 guest rooms including 48 suites, equipped with private balconies, Bose sound systems, Dyson hair products and in-room amenities from Diptyque.

Dining experiences 

The resort also offers four food and beverage venues, helmed by Michelin star-level executive chef Gilad Peled. 

The restaurants include Quai 10, an al fresco Mediterranean dining experience overlooking Lake Lucerne, and MOzern Bar & Brasserie, an all-day-dining spot serving Asian cuisine, classic dishes, afternoon tea and cocktails. 

In early 2023, the resort will welcome two more restaurants: Colonnade, a bistro focusing on local, seasonal ingredients that will serve French haute cuisine; and Mizūmi, an intimate, six-seat dining experience offering Japanese options. 

Renowned service

“The palace has been deeply rooted in the local community since 1906 and we look forward to welcoming the local community back to their home on the lake,” said general manager Christian Wildhaber. 

“My team and I are looking forward to delighting locals and visitors all over the world with Mandarin Oriental’s renowned service.” 

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