Kay Pennington launches Resilience & Power leadership workshops

The former group spa manager for Aqua Sana spas at Center Parcs has created a unique programme to help channel people's inner strengths


By Wendy Golledge

10 May 2024

Kay Pennington, who has 25 years’ experience in the spa and wellness industry, has developed a course of Resilience & Power workshop programmes that aim to help spa professionals identify and channel their inner strength and resilience.  

Aimed at spa operators that require support for their teams, managers, senior leadership groups and business executives, as well as students who are new to the industry, Resilience & Power sessions have been created to help individuals become better leaders. 

The workshops draw on Pennington’s personal and professional experiences. During her career, she has overseen six destination spas and been responsible for around 800 staff at Aqua Sana, winning multiple awards across the sector. 

Each workshop has three central themes – spiritual, physical and scientific. The sessions involve group activities and exercises, as well as individual learning. 

Headshot of woman with long brown hair smiling at camera

“For me, the key to leadership is really connecting with your teams, being engaged and truly present. Resilience & Power workshops will help spa professionals to coach, to motivate and to connect.”

Kay Pennington

Founder, Resilience & Power

A career dedicated to spa

Pennington was one of the first therapists to be trained in Elemis by Noella Gabriel in 1999. She has worked as a therapist aboard Virgin Atlantic and for well-known industry brands including Ellisons and Sweet Squared.  

As an award-winning spa operator , Pennington implemented and managed four Aqua sana Forest Spa concepts, with multi-million-pound investments. 

She is a trustee of the Made for Life Foundation and was named Leader of the Year at the Professional Beauty Awards in 2020 and World Spa and Wellness Leader in 2021. 

Woman leading on a wall staring into the distance
Pennington says she will support individuals to rediscover purpose through reflection, positive growth mindset and future goal setting

Resilience & Power workshops

Pennington’s workshops will focus on positive psychology. Using scientifically backed techniques, she will guide attendees to strengthen their focus and channel positive self-esteem.  

“Feelings and emotions are a huge part of business. I challenge attendees to stop to think about how their teams feel, how they feel and how they communicate,” Pennington exclusively told European Spa 

“Leadership does not get much more demanding than being at the nucleus of leading multi-site destination spas and I will be sharing all that I have learned. 

Empowering individuals to feel confident and motivated in themselves can help support both recruitment and retention. Ultimately, I want to help bring the sparkle of what we do best back in our industry.” 

Kay Pennington was a keynote speaker at last year's SpaFest

Life skills and goal setting

Initially targeted at spa professionals, the workshops are applicable to any industry. 

“Whether you’re a large spa operator struggling with retention and needing to engage with your teams, or an individual who needs some support and direction, Resilience & Power will help you to explore opportunities,” she said. 

For more information about hosting or attending one of Kay Pennington’s Resilience & Power workshops, email:

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