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Join us tonight at 6pm GMT (7pm CET, 10am PST) for our ‘In conversation with…’ series on Instagram Live, when Claire Caddick, spa consultant and founder of Tribe 517, talks to European Spa contributing editor Mark Smith about creating the perfect spa guest experience.
Caddick will discuss how to educate your therapy team, elaborate on the balance between experience versus retail and address recruitment challenges in the UK. As well as looking at the role of spas as a driver for guest hotel stays, she will explore the topic of yield management and the choice between quality and quantity.
Taking place Wednesdays at 6pm GMT (7pm CET, 10am PST) these fantastic business conversations are always insightful and topical, delivering trusted insight on spa-related topics to our growing audience of spa, wellness and beauty professionals around the world.
