As part of European Spa’s ‘In conversation with…’ series on Instagram Live, spa consultant and Moss of the Isles co-founder Nigel Franklyn explores how spa managers can plan for 2021 and considers strategies for maintaining a positive outlook at work and at home.
Franklyn introduces the concept of ‘self-ceremony’ during lockdown and suggests that the spa and wellness industries continue to be an ‘open source solution’ sharing ideas and innovations during and beyond the Covid-19 pandemic.
The Hall of Wellness Global Wellness Personality of the Year also discusses how to capitalise on the growing male market and reveals his lessons from lockdown.