“A key part of a spa manager’s role is to be completely transparent.”
Employees will want to be kept up-to-date with the latest updates and developments, especially after a long period away from work. Open and authentic communication and thoughtful gestures can add a valued human touch to help engage staff.
“With new measures in place across the spa industry, spas will need to think outside the box when it comes to new packages and offerings.”
Encourage staff to brainstorm new ideas and insights, as this will bring a fresh perspective on the organisation, enhance company culture and bring exciting ideas to the fore. By giving employees something tangible to work towards, you will hopefully push them harder towards success, increase confidence and better their efforts. Grow your people and you will grow your business.