News

Lauren Wicks joins W London as spa manager

Wicks will manage the brand's Away Spa in Soho

UK

By Wendy Golledge

15 August 2024

www.awayspalondon.com
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W London has appointed Lauren Wicks as its new spa manager. Originally from the Eastern Cape in South Africa, Wicks has lived in London for the past eight years.

A spa and beauty therapist for the past 14 years, she has worked most recently as spa manager at the Lensbury Resort on the banks of the Thames in Teddington, and was salon manager at the luxury nail salon, Townhouse.

In both of these roles, Wicks was focused on transformation management.

“In my new role at W London, I will focus on enhancing the guest experience and journey to provide a five-star feel. I will oversee spa and wellness operations, curate services to meet diverse needs and implement strategies to elevate every aspect of the guest's visit.”

Lauren Wicks

Spa manager, Away Spa at W London

“I aim to create bespoke, memorable experiences that uphold W London’s reputation for luxury and wellbeing,” said Wicks.

“Away Spa has solid wellness offerings and I am excited to work with [comfort zone]’s products and treatments at the spa. It’s great to know that sustainability is a key part of their offering.

“Within the first six months, I aim to thoroughly explore each area of the spa and the user journey to identify opportunities to further amplify our luxury offering.”

The Away Spa is located on the sixth floor of W London Hotel

Facilities at Away Spa London include a steam room, sauna and Technogym-equipped FIT gym, with bold graphics by Marcel Van Der Vlught.

The Away Spa collaborates with award-winning stretch and movement coach Roger Frampton and tanning expert James Harknett.

“We are excited to welcome Lauren to W London,” said the hotel’s director of rooms, Michal Lupinek.

“With the combination of her extensive experience in the industry and her mindset and lifestyle, there is no doubt that Lauren will excel in her new role and become a true asset to the W London team.”

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