As part of our ‘In conversation with…’ series on Instagram Live, Lesley Bacon, group health club and spa manager at Hand Picked Hotels, talks to European Spa contributing editor Mark Smith about emerging customer trends the industry should expect to see in 2021.
Lesley discusses booking trends for Spring/Summer 2021, exploring how staycations and longer stays will boost the wellness market and revealing the regional trends we are likely to see this year. She also discusses how the spa menu has changed at Hand Picked Hotels and what this means for customers and staff.