In line with its strategy to provide a contactless guest journey, Accor has announced the global roll-out of its digital ‘Accor Key’ solution, which provides customers with a keyless door entry to their rooms and other parts of the chain’s properties.
On arrival, guests will receive their room key virtually by downloading Accor’s digital key app.
Using their smartphones, they will then be given access to bedrooms as well as entry to meeting rooms and appropriate floors via lifts. Upon departure, the mobile key will automatically be deactivated.
The Accor Key programme, which is being delivered in partnership with STAYmyway, is also intended to reduce the amount of plastic used for traditional key cards, as well as cardboard for the key holder.