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Waldorf Astoria London, Admiralty Arch appoints new spa manager

Industry expert Caitlin Ryde brings a wealth of experience across luxury hospitality, spa operations and private wellness

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Waldorf Astoria London, Admiralty Arch has announced the appointment of Caitlin Ryde as spa manager, for the highly-anticipated Waldorf Astoria Spa that is set to open at the landmark hotel later this year.

Ryde’s career spans luxury hospitality, spa operations and private wellness, progressing from her foundations as a spa therapist to senior leadership positions.

Her experience includes Fairmont St Andrews and the pre-opening of Taymouth Castle Club Spa. Most recently she oversaw the development and operational launch of a private spa within an ultra-high-net-worth residential setting.

She will lead the spa team and oversee its daily operation, from treatment and service standards to team development and the wider guest journey.

“I believe exceptional spa experiences begin with truly understanding each guest. My focus will be on creating a culture where our team feels empowered to connect authentically, anticipate individual needs and deliver service that is intuitive, thoughtful and genuinely personal.”

Caitlin Ryde

Spa manager, Waldorf Astoria London, Admiralty Arch

Exceptional treatments with considered service

“At Waldorf Astoria London, Admiralty Arch, we have a unique opportunity to create an intimate sanctuary where exceptional treatments, considered service and a sense of calm come together,” said Ryde.

“I look forward to leading the team in creating meaningful wellness experiences that leave every guest feeling restored, renewed and genuinely cared for.”

The upcoming spa will form an integral part of the hotel’s wider wellness offering.

It aims to bring together expert treatments, considered service and a tranquil sense of retreat within one of London’s most distinctive landmarks.

Designed as a discreet haven of calm, it will feature individual and couples’ treatment rooms, a sauna, steam room and hydrotherapy pool, complemented by a private relaxation area.

Waldorf Astoria London-Admiralty Arch Spa Arrival Corridor
Spa arrival corridor at Waldorf Astoria London, Admiralty Arch
Waldorf Astoria London-Admiralty Arch
The project will bring wellness hospitality to one of London's most iconic landmarks

Curated spa experiences

Ryde said her approach is centred on creating a culture of genuine care, where emotional intelligence, intuition and a deep understanding of the individual shape every interaction.

She will be joined by a team of skilled therapists who will curate treatments with a focus on restoring balance and renewal.

Together they will create an experience that feels considered, personal and deeply restorative.

Ryde will work closely with the wider hotel team to establish a service culture that reflects the character of Waldorf Astoria London, Admiralty Arch. This is a discreet, highly personalised and rooted in genuine care, with every detail of the experience designed to make guests feel recognised as individuals.

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