In the latest issue of European Spa magazine, we exclusively spoke to leading global hospitality and wellbeing expert Roger Allen.
Having worked with many leading hotel brands around the world, Allen is also the founder of RLA Global, a leading corporate resource for creating experience-led destinations.
With a no-nonsense approach to both current and emerging opportunities in the leisure industry, we asked him for five strategic insights that will help operators and owners to best position their business in the months to come.