Ashley Chung promoted to spa director at St. Pancras Renaissance

Chung has previously worked with Natura Bissé, Sofitel and Mandarin Oriental


By Wendy Golledge

31 August 2023

Ashley Chung, who has been with St. Pancras Renaissance Hotel in London since 2017, has been appointed as its new spa director.

Chung joined St. Pancras Renaissance Hotel as spa operations manager six years ago.

With 23 years of experience in the spa industry, she has previously worked with Natura Bissé, Sofitel, the Langham Hospitality Group and Mandarin Oriental.

The St. Pancras Spa is inspired by Victorian style

Chung began her career as a spa therapist before moving into training.

“Ashley’s unwavering commitment and relentless efforts have led to her promotion to spa director,” said Ed White, general manager of St Pancras Renaissance Hotel London.

“She brings a fresh perspective to our spa offerings and her enthusiasm reinvigorates the team.”

“As spa director, I will dedicate myself to the ever-crucial role of maintaining the spa's reputation, driving profitability and ensuring exceptional guest experiences.”

Ashley Chung

Spa director, St. Pancras Renaissance Hotel London

“By combining my passion for both team and guest wellness, I’ll work to create a positive, inviting environment for everyone, while aiming to ensure revenue growth and operational prowess remain successful,” continued Chung.

“I believe a strong and reliable team is key to any success. In my first six months I intend to further develop and strengthen the team while providing a clear direction and goal that unites us in our offerings.”

Chung plans to develop St. Pancras Renaissance Hotel’s spa and wellness offer by implementing new and improved personalisation, tailoring the guest journey to individual preferences and needs.

A relaxation space at St. Pancras Renaissance Hotel

Furthering accessibility and inclusivity

“The future vision for spa and wellness is likely to emphasise accessibility and inclusivity for a wider range of individuals,” said Chung.

“My team and I will make sure that every possible effort is made to ensure that our spa experiences are not only of the highest standard available but also welcoming to people of all different ages, abilities, sizes and cultural backgrounds.”

St. Pancras Spa’s emphasis is on rejuvenation, offering rituals from around the world to restore harmony and wellbeing.

Holistic experiences are designed around journeys, from Harley Street to an English garden, with each journey being tailor-made to reflect the guests’ destination of choice.

Facilities include a swimming pool, steam room, sauna and relaxation room, as well as a Technogym-equipped fitness centre.


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