Welcome to European Spa, the no.1 business magazine for spa and wellness

EXPERTS

Globally-recognised leaders and innovators share their wisdom

A golden opportunity

We speak to Kathy Van Ness, COO and general manager of Californian destination spa Golden Door, about her vision for the future of the iconic spa

How do you address each guest’s needs?

We are completely focused on their personal journey. Even before they arrive, a lengthy questionnaire is completed about what they like and what they don’t like, so we can maximise their experience when they’re with us.

How do you care for your team’s wellbeing?

Golden Door offers an annual wellness programme for all employees that includes daily fitness, mindfulness and nutrition classes. All our employees also have bonus programmes and we hold quarterly Employee Day celebration events.

Why has Golden Door been so successful?

As our guests evolve and grow, we change with them and this keeps us relevant and fresh.

We are not into deprivation – instead, we are all about eating healthy food to sustain your body and wellbeing going forward.

Connect here

In conversation with Adam Chatterley

The UK Spa Association (UKSA) chairman shares his views on the spa industry

“Being part of the UK spa industry, and the way it is moving, really inspires me.”

“Spas are embracing the organic movement and are generally more mindful of the world we’re living in. They aim to make the world a better place and that is inspiring.

I didn’t take a traditional route into spa. I kind of fell into the industry by accident 20 years ago via computer software, of all things! But truthfully, I haven’t ever wanted to leave. It’s always growing and the opportunities for people to start their own businesses are great.

Spa is a fantastic industry to be in if you want to work for yourself; it brings challenges, but also unrivalled freedom and flexibility.”

Connect here

Empowerment through wellness

We spoke to Si Tate, founder of Tate Wellness, about his desire to improve the health of both clients and therapists

“I believe that there is a reframing of the concept of ‘wellbeing’ with far less of a concentration on weight loss and aesthetics and more on living a healthy lifestyle and celebrating your body’s ability, whatever your level.”

“At Tate Wellness, we endeavour to make fitness a positive experience and concentrate on what our clients can do, rather than what they can’t. We also link fitness with learning new skills. Too many people view exercise as punishment rather than a celebration of what they can do.”

“Exercise should be empowering. We look for something that our clients enjoy doing, whether its learning to swim or Olympic lifting. Whatever exercise it is, it shouldn’t be a chore.”

Connect here

On a mission to move

European Spa heads to Technogym Village, in the Wellness Valley of Cesena, Italy, to meet Technogym’s dynamic president and founder Nerio Alessandri

“Our economic future and happiness depends on people being healthy.

“In the past, humans would cover at least 20 miles every day to source food for survival. Today, thanks to our sedentary lifestyles, sometimes we barely move a mile and this is compromising our quality of life.”

“Man was born to move and Technogym is here to bridge this gap, helping people to move more. We understand that movement is the foundation of everything; it’s essential for good health. If we don’t move, we will inevitably get sick. People need to move every day for their whole lives and it’s not about just going to the gym. True wellness is about balancing the physical, the mental, the social and spiritual.”

Connect here

Working for the benefit of your team

We asked Nikos Kouremenos, education and project manager at global spa consultancy Raison d’Etre, to suggest three ways to positively enhance your spa team’s wellbeing

1. HAND EXERCISES

An excellent way to help prevent and protect against Repetitive Strain Injury is to teach your therapists a variety of hand exercises they can do after each client, or during their midday break.

2. DAYLIGHT BREAKS

Scheduling daylight breaks for your team is extremely important, as it is common for therapists working in treatment rooms to go for several hours without seeing any natural light, which results in a lack of Vitamin D.

3. EQUIPMENT ERGONOMICS

Ensure your equipment is adjusted for each spa therapist’s needs, especially the massage beds, which need to accommodate the height of each individual to ensure they’re not over-stretching or having to hunch in an uncomfortable position while performing treatments.

Connect here

European Spa is proud to partner

European Spa Magazine is published by Spa Publishing Ltd.

Head Office: Halifax House, Halifax Place, Nottingham, NG1 1QN, UK.

Copyright © 2020 - Spa Publishing Limited. All rights reserved

TOP

Welcome to European Spa, the no.1 business magazine for spa and wellness

European Spa Magazine is published by Spa Publishing Ltd.

Head Office: Halifax House, Halifax Place, Nottingham, NG1 1QN, UK.

Welcome to European Spa, the no.1 business magazine for spa and wellness

A golden opportunity

We speak to Kathy Van Ness, COO and general manager of Californian destination spa Golden Door, about her vision for the future of the iconic spa

Connect here

How do you address each guest’s needs?

We are completely focused on their personal journey. Even before they arrive, a lengthy questionnaire is completed about what they like and what they don’t like, so we can maximise their experience when they’re with us.

How do you care for your team’s wellbeing?

Golden Door offers an annual wellness programme for all employees that includes daily fitness, mindfulness and nutrition classes. All our employees also have bonus programmes and we hold quarterly Employee Day celebration events.

Why has Golden Door been so successful?

As our guests evolve and grow, we change with them and this keeps us relevant and fresh.

We are not into deprivation – instead, we are all about eating healthy food to sustain your body and wellbeing going forward.

 In conversation with Adam Chatterley

The UK Spa Association (UKSA) chairman shares his views on the spa industry

“Being part of the UK spa industry, and the way it is moving, really inspires me.”

“Spas are embracing the organic movement and are generally more mindful of the world we’re living in. They aim to make the world a better place and that is inspiring.

I didn’t take a traditional route into spa. I kind of fell into the industry by accident 20 years ago via computer software, of all things! But truthfully, I haven’t ever wanted to leave. It’s always growing and the opportunities for people to start their own businesses are great.

Spa is a fantastic industry to be in if you want to work for yourself; it brings challenges, but also unrivalled freedom and flexibility.”

Empowerment through wellness

We spoke to Si Tate, founder of Tate Wellness, about his desire to improve the health of both clients and therapists

“I believe that there is a reframing of the concept of ‘wellbeing’ with far less of a concentration on weight loss and aesthetics and more on living a healthy lifestyle and celebrating your body’s ability, whatever your level.”

“At Tate Wellness, we endeavour to make fitness a positive experience and concentrate on what our clients can do, rather than what they can’t. We also link fitness with learning new skills. Too many people view exercise as punishment rather than a celebration of what they can do.”

“Exercise should be empowering. We look for something that our clients enjoy doing, whether its learning to swim or Olympic lifting. Whatever exercise it is, it shouldn’t be a chore.”

On a mission to move

European Spa heads to Technogym Village, in the Wellness Valley of Cesena, Italy, to meet Technogym’s dynamic president and founder Nerio Alessandri

“Our economic future and happiness depends on people being healthy.”

“In the past, humans would cover at least 20 miles every day to source food for survival. Today, thanks to our sedentary lifestyles, sometimes we barely move a mile and this is compromising our quality of life.”

“Man was born to move and Technogym is here to bridge this gap, helping people to move more. We understand that movement is the foundation of everything; it’s essential for good health. If we don’t move, we will inevitably get sick. People need to move every day for their whole lives and it’s not about just going to the gym. True wellness is about balancing the physical, the mental, the social and spiritual.”

Working for the benefit of your team

We asked Nikos Kouremenos, education and project manager at global spa consultancy Raison d’Etre, to suggest three ways to positively enhance your spa team’s wellbeing

Connect here

1. HAND EXERCISES

An excellent way to help prevent and protect against Repetitive Strain Injury is to teach your therapists a variety of hand exercises they can do after each client, or during their midday break.

feel relief from any tightness or tension.

2. DAYLIGHT BREAKS

Scheduling daylight breaks for your team is extremely important, as it is common for therapists working in treatment rooms to go for several hours without seeing any natural light, which results in a lack of Vitamin D.

3. EQUIPMENT ERGONOMICS

Ensure your equipment is adjusted for each spa therapist’s needs, especially the massage beds, which need to accommodate the height of each individual to ensure they’re not over-stretching or having to hunch in an uncomfortable position while performing treatments.

Welcome to European Spa, the no.1
business magazine for spa and wellness

In conversation with Adam Chatterley

The UK Spa Association (UKSA) chairman shares his views on the spa industry

Empowerment through wellness

We spoke to Si Tate, founder of Tate Wellness, about his desire to improve the health of both clients and therapists

European Spa Magazine is published by
Spa Publishing Ltd.

Head Office: Halifax House, Halifax Place, Nottingham, NG1 1QN, UK.

Welcome to European Spa, the no.1 business magazine for spa and wellness

“Being part of the UK spa industry, and the way it is moving, really inspires me.”

“Spas are embracing the organic movement and are generally more mindful of the world we’re living in. They aim to make the world a better place and that is inspiring.

I didn’t take a traditional route into spa. I kind of fell into the industry by accident 20 years ago via computer software, of all things! But truthfully, I haven’t ever wanted to leave. It’s always growing and the opportunities for people to start their own businesses are great.

Spa is a fantastic industry to be in if you want to work for yourself; it brings challenges, but also unrivalled freedom and flexibility.”

Empowerment through wellness

We spoke to Si Tate, founder of Tate Wellness, about his desire to improve the health of both clients and therapists

“I believe that there is a reframing of the concept of ‘wellbeing’ with far less of a concentration on weight loss and aesthetics and more on living a healthy lifestyle and celebrating your body’s ability, whatever your level.”

“At Tate Wellness, we endeavour to make fitness a positive experience and concentrate on what our clients can do, rather than what they can’t. We also link fitness with learning new skills. Too many people view exercise as punishment rather than a celebration of what they can do.”

“Exercise should be empowering. We look for something that our clients enjoy doing, whether its learning to swim or Olympic lifting. Whatever exercise it is, it shouldn’t be a chore.”

TOP

Copyright © 2020 - Spa Publishing Limited.
All rights reserved